INCOM Inc., headquartered in Charlton, MA seeks Quality professional with both practical hands on experience and appropriate technical understanding to facilitate process improvement initiatives, auditing and documenting Quality Management System procedures and best practices. Duties include the leading, performing Quality audits and documenting results, maintaining process documentation, maintaining the instrument calibration system. All duties will be performed in accordance with Incom’s value proposition to treat people with respect; keeps commitments; inspires the trust of others; work ethically with integrity; accept responsibility for your actions.
 
Responsibilities 
The QA Technician will work in a highly collaborative Quality and manufacturing environment to:

• Receive and disposition customer Return Material Authorizations (RMA).
• Initiate customer reworks.
• Evaluate nonconforming material (NCMR’s). Communicate with customer as needed.
• Assist in maintaining companywide training and development records.
• Audit and inspect components at specific manufacturing operations and present results to production and quality managers.
• Assist in preparing and conducting lean events and follow-up audit activities.
• Responsible for maintaining Incom’s calibration system.
• Provide support for programming automated visual inspection equipment.
• Conduct random and/specific production operational audits to maintain the integrity of the Quality management system in compliance with ISO9001.
• Initiate and direct Stage II process including Stage II folder creation and PO approval.
• Create and maintain Inspection Specifications.
• Create and maintain Certificates of Analysis.
   

Qualifications

• 3-5 years of related technical Quality or Inspections experience in a manufacturing environment.
• Experience with ISO 9000 / QMS systems
• Programming of automated visual inspection equipment a big plus.
• Experience leading TIPS (Team Involvement Problem Solving)
• English fluency (speaking, comprehension, reading and writing) for the effective performance of the position.
• Excellent verbal and written communication skills.
• Essential Competencies: Quality; computer skills; initiative; integrity, accountability, sense of urgency; collaboration and teamwork.

 
Come work with us in a fast paced environment where you will be empowered and included, where innovation is encouraged and everyone’s voice can be heard. At Incom, high performing individuals have the opportunity to grow professionally, and develop rewarding careers. Incom offers a competitive compensation and benefits program.


NOTE: Incom will not sponsor individuals for employment visas, now or in the future, for this position.