Are you an experienced Quality Engineer and Manager who possesses a wide range of management and technical skills? Are you passionate about your work and your team? We are looking for the best and brightest talent in the market, a highly competent quality engineer who is ready to take on a leadership role on our Quality Assurance Team. Our Quality Engineer and Manager must be high energy, open to learning a lot, have a solid track record of team leadership and meeting customer and company expectations for specifications, costs, yields and delivery.
 
Incom Inc., a high-tech fused fiber optics manufacturer in Charlton, MA is the world’s largest supplier of rigid fused fiber optics. Our customers are researchers and instrument makers at the forefront of technology. We are 45-years young and are very proud of the critical and innovative contributions we have made to the Life Sciences, Medical, Scientific and Defense industries. We have created a company that allows people to feel excited about the type of work they’re doing, the people they’re working with and the feeling that their work has significant impact along with great personal and professional growth opportunities.
 
RESPONSIBILITIES
Applying sound engineering principles and proven statistical methods our Quality Engineer and Manager  will fill a technical leadership role, ensuring high quality and profitable parts are produced to meet customer and company expectations for specifications, costs, yields and delivery.
This individual is responsible for:

• Partnering with Sales and Manufacturing to provide customer support throughout the quote, contract review, design and manufacturing process
• Developing, implementing and managing quality control systems designed to ensure continuous production of quality products consistent with established standards, customer specifications and production goals
• Effectively partnering with manufacturing to achieve increased product quality and customer satisfaction by ensuring the development and implementation of stronger documentation and procedures for our processes
• Facilitating process improvement initiatives, auditing and documenting ISO 9001 Quality Management System procedures and best practices.
• Providing team leadership for the Quality Assurance team to include coaching, oversight and management of team members and key department activities 

 
Our ideal candidate doesn’t even consider this ‘work,’ rather a 24/7 passion for product development and leading a team to drive results and meet customer demand. Come work with us in a fast paced environment where you will be empowered and included, where innovation is encouraged and everyone’s voice can be heard. At Incom, high performing individuals have the opportunity to grow professionally, and develop rewarding careers. 
 
If you are excited about this opportunity and possess the talents below please consider applying today:
 
Required Qualifications:

• Bachelor’s Degrees in an applied science or related engineering field required. 
• Minimum 5 years’ experience working in an ISO 9001 registered company with 3 to 5 years Quality Engineering/Management experience. ASQ certified CQM, CQE, CQA a plus.
• Minimum 3 years customer partnership experience, meeting customer needs regarding definition of specifications, quoting new products, audits and issue resolution
• Quality System Audit experience required
• Lean/Six Sigma background required
• Proficiency with maintaining Quality systems
• COMPETENCIES: Results Driven, Solution Focus, Customer Focus, Team Building, Curious and Innovative, Influence and Communication, Strategic Thinking & Vision and Leadership
• Proven team player with excellent people skills, ability to motivate and work as part of a team.
• Demonstrated ability and willingness to work “hands-on” with Quality and manufacturing team members in. leading continuous improvement projects and activities
• Demonstrated ability to manage multiple projects in a fast paced environment, meeting deadlines on time and under pressure. 
• Demonstrated history of thriving in a dynamic, results driven work environment
• Strong passion for detail, excellent process/project management skills, excellent team facilitation skills and problem-solving skills.
• Glass/Ceramic/Materials quality engineering and/or fiberoptics manufacturing background a plus.
• Meeting the physical, mental and behavioral expectations of the position, with or without reasonable accommodation is an essential function of this job. The abilities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: While performing the duties of this Job, the employee is regularly required to see, talk and hear. The employee is frequently required to stand, walk, sit, use hands to enter data, finger, grasp, manipulate, handle, or feel. The employee is frequently required to reach with hands and arms both above and below shoulder level. The employee must occasionally push, pull, lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The ability to maintain professional, courteous, cooperative and productive work relationships with all employees, treating all with respect and consideration. The ability to demonstrate a positive and professional attitude towards work and to abide by all behavioral expectations.

 
Incom, Inc. will not provide employment sponsorship, now or in the future, to be authorized to work in the United States.
 
Incom, Inc. is an Equal Opportunity and Affirmative Action Employer, including Veterans and Individuals with Disabilities.